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    NOW

    ServiceNow, Inc.

    Company overview

    Market capitalization
    $135.92B
    Employees
    29,187
    Latest publication
    2026-09-29
    About ServiceNow, Inc.

    ServiceNow, Inc. provides cloud-based solution for digital workflows in the North America, Europe, the Middle East and Africa, Asia Pacific, and internationally. The company provides asset management, integrated risk management, IT service management, Operational Technology management, Security Operations, strategic portfolio management, IT operations management products; customer service management product; field service management applications; and sales and order management services. It also offers human resources delivery; legal and contract operations; workplace service delivery products; app engine product; automation engine; platform privacy and security product; and source-to-pay operations. In addition, the company provides RaptorDB, a database built to manage workloads at scale; ServiceNow Impact that provides customers with software tools, guided plans, and AI-driven recommendations; customer support; and workflow data fabric. It serves government, financial services, healthcare and life science, manufacturing, Public Sector, retail, technology, and Telecom sectors through service providers and resale partners. The company has a strategic collaboration with Cohesity, Inc. to develop, operate, and safeguard autonomous AI agents and data with enterprise-grade reliability; and with ServiceNow to Advance Ai-Powered Solution for Mission-Critical Infrastructure Monitoring. The company was formerly known as Service-now.com and changed its name to ServiceNow, Inc. in May 2012. ServiceNow, Inc. has a strategic alliance with Accenture for integrated risk management and third-party risk management solutions. ServiceNow, Inc. was founded in 2004 and is headquartered in Santa Clara, California.

    Company website

    Financial statements

    Income Quarterly

    Exact reported values; units shown beside each amount. Missing values are —.
    MetricQ2 20262026-06-30 · USDQ1 20262026-03-31 · USDQ4 20252025-12-31 · USDQ3 20252025-09-30 · USDQ2 20252025-06-30 · USDQ1 20252025-03-31 · USDQ4 20242024-12-31 · USDQ3 20242024-09-30 · USD
    Total Revenue3,987,000,000USD3,770,000,000USD3,568,000,000USD3,407,000,000USD3,215,000,000USD3,088,000,000USD2,957,000,000USD2,797,000,000USD
    Cost Of Revenue1,169,000,000USD940,000,000USD834,000,000USD774,000,000USD724,000,000USD651,000,000USD631,000,000USD584,000,000USD
    Gross Profit2,818,000,000USD2,830,000,000USD2,734,000,000USD2,633,000,000USD2,491,000,000USD2,437,000,000USD2,326,000,000USD2,213,000,000USD
    Research Development915,000,000USD823,000,000USD773,000,000USD750,000,000USD734,000,000USD703,000,000USD668,000,000USD626,000,000USD
    Selling General Administrative369,000,000USD288,000,000USD368,000,000USD255,000,000USD271,000,000USD229,000,000USD257,000,000USD225,000,000USD
    Selling And Marketing Expenses1,372,000,000USD1,216,000,000USD1,150,000,000USD1,056,000,000USD1,128,000,000USD1,054,000,000USD1,027,000,000USD944,000,000USD
    General And Administrative Expenses369,000,000USD288,000,000USD——————
    Total Operating Expenses2,656,000,000USD2,327,000,000USD2,291,000,000USD2,061,000,000USD2,133,000,000USD1,986,000,000USD1,952,000,000USD1,795,000,000USD
    Operating Income162,000,000USD503,000,000USD443,000,000USD572,000,000USD358,000,000USD451,000,000USD374,000,000USD418,000,000USD
    Total Other Income Expense Net276,000,000USD170,000,000USD98,000,000USD122,000,000USD113,000,000USD104,000,000USD89,000,000USD98,000,000USD
    Interest Income70,000,000USD—105,000,000USD115,000,000USD110,000,000USD115,000,000USD106,000,000USD108,000,000USD
    Interest Expense66,000,000USD—5,000,000USD6,000,000USD6,000,000USD6,000,000USD5,000,000USD6,000,000USD
    Income Before Tax438,000,000USD673,000,000USD541,000,000USD694,000,000USD471,000,000USD555,000,000USD463,000,000USD516,000,000USD
    Income Tax Expense140,000,000USD204,000,000USD140,000,000USD192,000,000USD86,000,000USD95,000,000USD79,000,000USD84,000,000USD
    Net Income298,000,000USD469,000,000USD401,000,000USD502,000,000USD385,000,000USD460,000,000USD384,000,000USD432,000,000USD
    Net Interest Income——100,000,000USD109,000,000USD110,000,000USD109,000,000USD101,000,000USD102,000,000USD
    Tax Provision——140,000,000USD192,000,000USD86,000,000USD95,000,000USD79,000,000USD84,000,000USD
    Net Income From Continuing Ops——401,000,000USD502,000,000USD385,000,000USD460,000,000USD384,000,000USD432,000,000USD
    Ebit——541,000,000USD700,000,000USD477,000,000USD561,000,000USD468,000,000USD522,000,000USD
    Ebitda——753,000,000USD894,000,000USD649,000,000USD721,000,000USD622,000,000USD641,000,000USD
    Depreciation And Amortization——212,000,000USD194,000,000USD172,000,000USD160,000,000USD154,000,000USD119,000,000USD
    Reconciled Depreciation——212,000,000USD194,000,000USD172,000,000USD160,000,000USD154,000,000USD144,000,000USD
    Net Income Applicable To Common Shares——401,000,000USD502,000,000USD385,000,000USD460,000,000USD384,000,000USD432,000,000USD
    SourceDisclosureDeterministicFinalDisclosureDeterministicFinalLegacy providerLegacyLegacy providerLegacyLegacy providerLegacyLegacy providerLegacyLegacy providerLegacyLegacy providerLegacy

    Income Yearly

    Exact reported values; units shown beside each amount. Missing values are —.
    MetricFY 20252025-12-31 · USDFY 20242024-12-31 · USDFY 20232023-12-31 · USDFY 20222022-12-31 · USDFY 20212021-12-31 · USDFY 20202020-12-31 · USDFY 20192019-12-31 · USDFY 20102010-12-31 · USD
    Total Revenue13,278,000,000USD10,984,000,000USD8,971,000,000USD7,245,000,000USD5,896,000,000USD4,519,484,000USD3,460,437,000USD92,641,000USD
    Cost Of Revenue2,983,000,000USD2,287,000,000USD1,921,000,000USD1,573,000,000USD1,353,000,000USD987,113,000USD796,645,000USD31,575,000USD
    Gross Profit10,295,000,000USD8,697,000,000USD7,050,000,000USD5,672,000,000USD4,543,000,000USD3,532,371,000USD2,663,792,000USD61,066,000USD
    Research Development2,960,000,000USD2,543,000,000USD2,124,000,000USD1,768,000,000USD1,397,000,000USD1,024,327,000USD748,369,000USD7,004,000USD
    Selling General Administrative1,123,000,000USD936,000,000USD863,000,000USD735,000,000USD597,000,000USD454,165,000USD339,016,000USD9,379,000USD
    Selling And Marketing Expenses4,388,000,000USD3,854,000,000USD3,301,000,000USD2,814,000,000USD2,292,000,000USD1,855,016,000USD1,534,284,000USD34,123,000USD
    Total Operating Expenses8,471,000,000USD7,333,000,000USD6,288,000,000USD5,317,000,000USD4,286,000,000USD3,333,508,000USD2,621,669,000USD50,506,000USD
    Operating Income1,824,000,000USD1,364,000,000USD762,000,000USD355,000,000USD257,000,000USD198,863,000USD42,000,000USD10,560,000USD
    Interest Income451,000,000USD419,000,000USD255,000,000USD27,000,000USD28,000,000USD49,678,000USD55,409,000USD—
    Interest Expense23,000,000USD23,000,000USD25,000,000USD27,000,000USD28,000,000USD33,000,000USD33,283,000USD0USD
    Net Interest Income428,000,000USD396,000,000USD230,000,000USD-27,000,000USD-28,000,000USD-32,746,000USD22,126,000USD—
    Income Before Tax2,261,000,000USD1,738,000,000USD1,008,000,000USD399,000,000USD249,000,000USD150,000,000USD67,185,000USD11,166,000USD
    Income Tax Expense513,000,000USD313,000,000USD-723,000,000USD74,000,000USD19,000,000USD31,000,000USD-559,513,000USD1,336,000USD
    Tax Provision513,000,000USD313,000,000USD-742,000,000USD74,000,000USD19,000,000USD30,682,000USD-559,513,000USD—
    Net Income1,748,000,000USD1,425,000,000USD1,731,000,000USD325,000,000USD230,000,000USD119,000,000USD626,698,000USD9,830,000USD
    Net Income From Continuing Ops1,748,000,000USD1,425,000,000USD1,586,000,000USD325,000,000USD230,000,000USD118,503,000USD626,698,000USD—
    Ebit2,261,000,000USD1,761,000,000USD762,000,000USD426,000,000USD277,000,000USD181,931,000USD100,468,000USD9,954,000USD
    Ebitda2,999,000,000USD2,226,000,000USD1,288,000,000USD768,000,000USD749,000,000USD452,931,000USD302,968,000USD11,426,000USD
    Depreciation And Amortization738,000,000USD465,000,000USD526,000,000USD342,000,000USD472,000,000USD271,000,000USD202,500,000USD1,472,000USD
    Reconciled Depreciation738,000,000USD564,000,000USD526,000,000USD433,000,000USD472,000,000USD336,381,000USD252,114,000USD—
    Total Other Income Expense Net437,000,000USD374,000,000USD246,000,000USD44,000,000USD-8,000,000USD-49,000,000USD25,000,000USD606,000USD
    Net Income Applicable To Common Shares1,748,000,000USD1,425,000,000USD1,731,000,000USD325,000,000USD230,000,000USD118,503,000USD626,698,000USD9,830,000USD
    Non Operating Income Net Other————20,000,000USD-16,932,000USD58,345,000USD—
    SourceLegacy providerLegacyLegacy providerLegacyLegacy providerLegacyLegacy providerLegacyLegacy providerLegacyLegacy providerLegacyLegacy providerLegacyLegacy providerLegacy

    Balance sheet Quarterly

    Exact reported values; units shown beside each amount. Missing values are —.
    MetricQ2 20262026-06-30 · USDQ1 20262026-03-31 · USDQ4 20252025-12-31 · USDQ3 20252025-09-30 · USDQ2 20252025-06-30 · USDQ1 20252025-03-31 · USDQ4 20242024-12-31 · USDQ3 20242024-09-30 · USD
    Total Assets31,666,000,000USD24,381,000,000USD26,038,000,000USD21,789,000,000USD22,051,000,000USD20,972,000,000USD20,383,000,000USD18,434,000,000USD
    Cash And Equivalents2,503,000,000USD2,702,000,000USD3,726,000,000USD2,725,000,000USD3,124,000,000USD3,369,000,000USD2,304,000,000USD1,885,000,000USD
    Cash And Short Term Investments4,664,000,000USD—6,284,000,000USD5,411,000,000USD6,141,000,000USD6,597,000,000USD5,762,000,000USD5,295,000,000USD
    Short Term Investments2,161,000,000USD—2,558,000,000USD2,686,000,000USD3,008,000,000USD3,228,000,000USD3,458,000,000USD3,410,000,000USD
    Long Term Investments4,116,000,000USD1,743,000,000USD5,313,000,000USD5,774,000,000USD4,655,000,000USD4,335,000,000USD4,111,000,000USD3,829,000,000USD
    Total Current Assets8,514,000,000USD8,435,000,000USD9,881,000,000USD8,364,000,000USD8,724,000,000USD9,270,000,000USD9,187,000,000USD7,696,000,000USD
    Other Current Assets1,055,000,000USD949,000,000USD970,000,000USD1,405,000,000USD887,000,000USD1,314,000,000USD1,185,000,000USD1,093,000,000USD
    Other Non Current Assets379,000,000USD335,000,000USD——————
    Total Liabilities19,150,000,000USD12,653,000,000USD——————
    Total Current Liabilities12,153,000,000USD9,983,000,000USD10,443,000,000USD7,867,000,000USD8,495,000,000USD8,258,000,000USD8,358,000,000USD6,786,000,000USD
    Other Current Liabilities1,738,000,000USD1,408,000,000USD——————
    Other Non Current Liabilities605,000,000USD258,000,000USD——————
    Total Stockholder Equity12,516,000,000USD11,728,000,000USD12,964,000,000USD11,301,000,000USD10,932,000,000USD10,139,000,000USD9,609,000,000USD9,290,000,000USD
    Total Equity Including Noncontrolling Interest12,516,000,000USD11,728,000,000USD——————
    Short Long Term Debt7,517,000,000USD———————
    Long Term Debt5,435,000,000USD—1,491,000,000USD1,491,000,000USD1,490,000,000USD1,490,000,000USD1,489,000,000USD1,489,000,000USD
    Deferred Revenue8,057,000,000USD8,030,000,000USD——————
    Deferred Revenue Non Current135,000,000USD99,000,000USD——————
    Net Receivables2,201,000,000USD1,713,000,000USD2,627,000,000USD1,548,000,000USD1,696,000,000USD1,359,000,000USD2,240,000,000USD1,308,000,000USD
    Property Plant Equipment Net3,013,000,000USD3,081,000,000USD3,095,000,000USD2,934,000,000USD2,803,000,000USD2,695,000,000USD2,456,000,000USD2,379,000,000USD
    Goodwill9,837,000,000USD4,541,000,000USD——————
    Intangible Assets3,781,000,000USD1,479,000,000USD1,121,000,000USD391,000,000USD319,000,000USD230,000,000USD209,000,000USD214,000,000USD
    Accounts Payable162,000,000USD427,000,000USD204,000,000USD146,000,000USD211,000,000USD309,000,000USD68,000,000USD165,000,000USD
    Short Term Debt2,082,000,000USD118,000,000USD112,000,000USD107,000,000USD104,000,000USD103,000,000USD102,000,000USD106,000,000USD
    Common Stock1,000,000USD1,000,000USD1,000,000USD0USD209,800USD208,900USD208,200USD207,930USD
    Retained Earnings6,009,000,000USD5,711,000,000USD5,242,000,000USD4,841,000,000USD4,339,000,000USD3,954,000,000USD3,494,000,000USD3,110,000,000USD
    Accumulated Other Comprehensive Income-44,000,000USD7,000,000USD19,000,000USD-17,000,000USD-49,000,000USD-70,000,000USD-68,000,000USD-20,000,000USD
    Total Liab——13,074,000,000USD10,488,000,000USD11,119,000,000USD10,833,000,000USD10,774,000,000USD9,144,000,000USD
    Other Current Liab——1,813,000,000USD1,267,000,000USD1,378,000,000USD1,109,000,000USD1,207,000,000USD1,058,000,000USD
    Capital Stock——1,000,000USD0USD0USD0USD1,000,000USD0USD
    Good Will——3,578,000,000USD1,820,000,000USD1,778,000,000USD1,305,000,000USD1,273,000,000USD1,291,000,000USD
    Other Assets——2,460,000,000USD2,506,000,000USD3,221,000,000USD3,137,000,000USD3,147,000,000USD3,025,000,000USD
    Cash——3,726,000,000USD2,725,000,000USD3,133,000,000USD3,369,000,000USD2,304,000,000USD1,885,000,000USD
    Current Deferred Revenue——8,314,000,000USD6,347,000,000USD6,802,000,000USD6,737,000,000USD6,819,000,000USD5,457,000,000USD
    Net Debt——-523,000,000USD-323,000,000USD-724,000,000USD-970,000,000USD-26,000,000USD360,000,000USD
    Short Long Term Debt Total——3,203,000,000USD2,402,000,000USD2,409,000,000USD2,399,000,000USD2,278,000,000USD2,245,000,000USD
    Property Plant Equipment Gross——4,931,000,000USD4,710,000,000USD4,501,000,000USD4,265,000,000USD3,964,000,000USD3,857,000,000USD
    Common Stock Shares Outstanding——1,047,000,000shares1,050,000,000shares1,046,610,000shares1,046,855,000shares1,045,000,000shares1,042,760,000shares
    Non Current Assets Total——16,157,000,000USD13,425,000,000USD13,327,000,000USD11,702,000,000USD11,196,000,000USD10,738,000,000USD
    Non Current Liabilities Total——2,631,000,000USD2,621,000,000USD2,624,000,000USD2,575,000,000USD2,416,000,000USD2,358,000,000USD
    Non Current Liabilities Other——220,000,000USD211,000,000USD209,000,000USD162,000,000USD145,000,000USD142,000,000USD
    Non Currrent Assets Other——1,991,000,000USD5,555,000,000USD1,831,000,000USD1,776,000,000USD1,762,000,000USD1,581,000,000USD
    Net Working Capital——28,000,000USD497,000,000USD780,000,000USD1,012,000,000USD829,000,000USD910,000,000USD
    Unclassified Non Current Assets——-1,401,000,000USD-5,555,000,000USD-1,280,000,000USD-1,776,000,000USD-1,762,000,000USD-1,581,000,000USD
    Unclassified Non Current Liabilities——920,000,000USD919,000,000USD925,000,000USD923,000,000USD782,000,000USD727,000,000USD
    Unclassified Equity——7,701,000,000USD6,477,000,000USD6,641,790,200USD6,254,791,100USD6,181,791,800USD6,199,792,070USD
    Unclassified Current Liabilities——————162,000,000USD—
    SourceDisclosureDeterministicFinalDisclosureDeterministicFinalLegacy providerLegacyLegacy providerLegacyLegacy providerLegacyLegacy providerLegacyLegacy providerLegacyLegacy providerLegacy

    Balance sheet Yearly

    Exact reported values; units shown beside each amount. Missing values are —.
    MetricFY 20252025-12-31 · USDFY 20242024-12-31 · USDFY 20232023-12-31 · USDFY 20222022-12-31 · USDFY 20212021-12-31 · USDFY 20202020-12-31 · USDFY 20192019-12-31 · USDFY 20182018-12-31 · USD
    Total Assets26,038,000,000USD20,383,000,000USD17,387,000,000USD13,299,000,000USD10,798,000,000USD8,715,000,000USD6,022,430,000USD3,879,140,000USD
    Intangible Assets1,121,000,000USD209,000,000USD224,000,000USD232,000,000USD287,000,000USD153,000,000USD143,850,000USD100,582,000USD
    Other Current Assets970,000,000USD1,185,000,000USD864,000,000USD649,000,000USD526,000,000USD421,000,000USD300,527,000USD132,071,000USD
    Total Liab13,074,000,000USD10,774,000,000USD9,759,000,000USD8,267,000,000USD7,103,000,000USD5,881,000,000USD3,894,489,000USD2,767,941,000USD
    Total Stockholder Equity12,964,000,000USD9,609,000,000USD7,628,000,000USD5,032,000,000USD3,695,000,000USD2,834,000,000USD2,127,941,000USD1,111,199,000USD
    Other Current Liab1,813,000,000USD1,207,000,000USD1,242,000,000USD866,000,000USD749,000,000USD609,534,000USD423,077,000USD76,229,000USD
    Common Stock1,000,000USD208,200USD205,600USD202,800USD3,695,000,000USD196,000USD189,000USD180,000USD
    Capital Stock1,000,000USD1,000,000USD0USD0USD0USD196,000USD189,000USD180,000USD
    Retained Earnings5,242,000,000USD3,494,000,000USD2,069,000,000USD338,000,000USD-4,000,000USD-234,000,000USD-352,244,000USD-978,780,000USD
    Good Will3,578,000,000USD1,273,000,000USD1,231,000,000USD824,000,000USD777,000,000USD241,000,000USD156,756,000USD148,845,000USD
    Other Assets2,460,000,000USD3,147,000,000USD2,879,000,000USD1,737,000,000USD1,527,000,000USD3,139,443,000USD988,678,000USD341,348,000USD
    Cash3,726,000,000USD2,304,000,000USD1,897,000,000USD1,470,000,000USD1,728,000,000USD1,677,000,000USD775,778,000USD566,204,000USD
    Cash And Equivalents3,726,000,000USD2,304,000,000USD1,897,000,000USD1,470,000,000USD1,728,000,000USD1,676,794,000USD775,778,000USD566,204,000USD
    Cash And Short Term Investments6,284,000,000USD5,762,000,000USD4,877,000,000USD4,280,000,000USD3,304,000,000USD3,092,000,000USD1,691,095,000USD1,497,922,000USD
    Total Current Assets9,881,000,000USD9,187,000,000USD7,777,000,000USD6,654,000,000USD5,220,000,000USD4,522,000,000USD2,826,901,000USD2,344,693,000USD
    Total Current Liabilities10,443,000,000USD8,358,000,000USD7,365,000,000USD6,005,000,000USD4,949,000,000USD3,737,000,000USD2,752,785,000USD2,012,573,000USD
    Current Deferred Revenue8,314,000,000USD6,819,000,000USD5,785,000,000USD4,660,000,000USD3,836,000,000USD2,963,000,000USD2,185,754,000USD1,651,594,000USD
    Net Debt-1,323,000,000USD-26,000,000USD387,000,000USD762,000,000USD486,000,000USD458,000,000USD355,092,000USD349,520,000USD
    Short Term Debt112,000,000USD102,000,000USD89,000,000USD96,000,000USD174,000,000USD72,000,000USD52,668,000USD254,017,000USD
    Short Long Term Debt Total2,403,000,000USD2,278,000,000USD2,284,000,000USD2,232,000,000USD2,214,000,000USD2,135,000,000USD1,130,870,000USD915,724,000USD
    Long Term Debt1,491,000,000USD1,489,000,000USD1,488,000,000USD1,486,000,000USD1,484,000,000USD1,640,153,000USD694,981,000USD661,707,000USD
    Long Term Investments5,313,000,000USD4,111,000,000USD3,203,000,000USD2,117,000,000USD1,630,000,000USD1,468,006,000USD1,013,332,000USD581,856,000USD
    Short Term Investments2,558,000,000USD3,458,000,000USD2,980,000,000USD2,810,000,000USD1,576,000,000USD1,415,000,000USD915,317,000USD931,718,000USD
    Net Receivables2,627,000,000USD2,240,000,000USD2,036,000,000USD1,725,000,000USD1,390,000,000USD1,009,000,000USD835,279,000USD574,810,000USD
    Accounts Payable204,000,000USD68,000,000USD126,000,000USD274,000,000USD89,000,000USD34,000,000USD52,960,000USD30,733,000USD
    Property Plant Equipment Net3,095,000,000USD2,456,000,000USD2,073,000,000USD1,735,000,000USD1,357,000,000USD1,114,000,000USD870,513,000USD347,216,000USD
    Property Plant Equipment Gross4,931,000,000USD3,964,000,000USD3,358,000,000USD1,735,000,000USD1,357,000,000USD1,113,859,000USD870,513,000USD347,216,000USD
    Accumulated Other Comprehensive Income19,000,000USD-68,000,000USD-37,000,000USD-102,000,000USD34,000,000USD94,000,000USD25,255,000USD-4,035,000USD
    Common Stock Shares Outstanding1,047,000,000shares1,042,115,000shares1,027,955,000shares1,017,675,000shares1,015,835,000shares1,012,390,000shares986,115,000shares889,230,115shares
    Non Current Assets Total16,157,000,000USD11,196,000,000USD9,610,000,000USD6,645,000,000USD5,578,000,000USD4,193,000,000USD3,195,529,000USD1,534,447,000USD
    Non Current Liabilities Total2,631,000,000USD2,416,000,000USD2,394,000,000USD2,262,000,000USD2,154,000,000USD2,143,432,000USD1,141,704,000USD755,368,000USD
    Non Current Liabilities Other220,000,000USD145,000,000USD118,000,000USD56,000,000USD670,000,000USD503,279,000USD446,723,000USD93,661,000USD
    Non Currrent Assets Other1,991,000,000USD1,762,000,000USD1,371,000,000USD1,101,000,000USD835,000,000USD544,000,000USD411,445,000USD73,458,000USD
    Net Working Capital28,000,000USD829,000,000USD412,000,000USD649,000,000USD271,000,000USD784,698,000USD74,116,000USD332,120,000USD
    Unclassified Non Current Assets-1,401,000,000USD-1,762,000,000USD-1,371,000,000USD-1,101,000,000USD-835,000,000USD-2,466,449,000USD-389,045,000USD-58,858,000USD
    Unclassified Non Current Liabilities920,000,000USD782,000,000USD788,000,000USD-148,000,000USD-737,000,000USD-524,568,000USD-396,950,000USD-376,151,000USD
    Unclassified Equity7,701,000,000USD6,181,791,800USD5,595,794,400USD4,795,797,200USD—2,973,608,000USD2,454,552,000USD2,093,654,000USD
    Unclassified Current Liabilities—162,000,000USD123,000,000USD109,000,000USD—58,466,000USD38,326,000USD—
    Inventory——-345,000,000USD369,000,000USD303,000,000USD228,924,000USD175,039,000USD139,890,000USD
    Deferred Long Term Liab———742,000,000USD623,000,000USD444,068,000USD333,448,000USD282,490,000USD
    Other Liab———126,000,000USD114,000,000USD80,500,000USD63,502,000USD93,661,000USD
    Net Tangible Assets———3,976,000,000USD2,631,000,000USD2,440,350,000USD1,827,335,000USD861,772,000USD
    Unclassified Current Assets———-369,000,000USD-303,000,000USD-228,924,000USD-175,039,000USD—
    Short Long Term Debt————92,000,000USD———
    SourceLegacy providerLegacyLegacy providerLegacyLegacy providerLegacyLegacy providerLegacyLegacy providerLegacyLegacy providerLegacyLegacy providerLegacyLegacy providerLegacy

    Cash flow YTD

    Exact reported values; units shown beside each amount. Missing values are —.
    MetricQ2 20262026-06-30 · USD
    Net Income767,000,000USD
    Depreciation665,000,000USD
    Stock Based Compensation1,199,000,000USD
    Deferred Income Tax138,000,000USD
    Other Non Cash Items43,000,000USD
    Change In Working Capital-555,000,000USD
    Operating Cash Flow2,257,000,000USD
    Capital Expenditures-255,000,000USD
    Net Investments1,924,000,000USD
    Other Investing Activities-8,774,000,000USD
    Investing Cash Flow-7,105,000,000USD
    Net Debt Issuance5,997,000,000USD
    Common Stock Issuance154,000,000USD
    Net Common Stock Issuance-2,352,000,000USD
    Other Financing Activities-7,000,000USD
    Financing Cash Flow3,638,000,000USD
    Effect Of Forex Changes On Cash-5,000,000USD
    Change In Cash-1,215,000,000USD
    End Cash Flow2,517,000,000USD
    SourceDisclosureDeterministicFinal

    Cash flow Quarterly

    Exact reported values; units shown beside each amount. Missing values are —.
    MetricQ1 20262026-03-31 · USDQ4 20252025-12-31 · USDQ3 20252025-09-30 · USDQ2 20252025-06-30 · USDQ1 20252025-03-31 · USDQ4 20242024-12-31 · USDQ3 20242024-09-30 · USDQ2 20242024-06-30 · USD
    Depreciation258,000,000USD212,000,000USD221,000,000USD145,000,000USD160,000,000USD154,000,000USD144,000,000USD136,000,000USD
    Stock Based Compensation547,000,000USD494,000,000USD492,000,000USD499,000,000USD470,000,000USD454,000,000USD426,000,000USD444,000,000USD
    Change To Liabilities-189,000,000USD———————
    Change In Working Capital208,000,000USD826,000,000USD-641,000,000USD-562,000,000USD406,000,000USD465,000,000USD-460,000,000USD-371,000,000USD
    Operating Cash Flow1,670,000,000USD———————
    Capital Expenditures-141,000,000USD-238,000,000USD-235,000,000USD-190,000,000USD-205,000,000USD-253,000,000USD-202,000,000USD-271,000,000USD
    Net Investments1,108,000,000USD———————
    Other Investing Activities-1,353,000,000USD———————
    Unclassified Investing Cash Flow-65,000,000USD-869,000,000USD262,000,000USD149,000,000USD236,000,000USD324,000,000USD175,000,000USD288,000,000USD
    Investing Cash Flow-451,000,000USD———————
    Common Stock Issuance153,000,000USD———————
    Net Common Stock Issuance-2,389,000,000USD———————
    Financing Cash Flow-2,236,000,000USD———————
    Effect Of Forex Changes On Cash-5,000,000USD———————
    Change In Cash-1,022,000,000USD992,000,000USD-408,000,000USD-244,000,000USD1,067,000,000USD417,000,000USD-274,000,000USD103,000,000USD
    End Cash Flow2,710,000,000USD———————
    Net Income—401,000,000USD502,000,000USD385,000,000USD460,000,000USD384,000,000USD432,000,000USD262,000,000USD
    Other Non Cash Items—228,000,000USD115,000,000USD233,000,000USD149,000,000USD127,000,000USD134,000,000USD125,000,000USD
    Change To Account Receivables—-1,052,000,000USD141,000,000USD-302,000,000USD901,000,000USD-981,000,000USD228,000,000USD-216,000,000USD
    Total Cash From Operating Activities—2,238,000,000USD813,000,000USD716,000,000USD1,677,000,000USD1,635,000,000USD671,000,000USD620,000,000USD
    Free Cash Flow—2,000,000,000USD578,000,000USD526,000,000USD1,472,000,000USD1,382,000,000USD469,000,000USD349,000,000USD
    Investments—597,000,000USD-551,000,000USD-423,000,000USD-217,000,000USD-738,000,000USD-658,000,000USD-187,000,000USD
    Total Cashflows From Investing Activities—-498,000,000USD-551,000,000USD-423,000,000USD-217,000,000USD-738,000,000USD-658,000,000USD-187,000,000USD
    Total Cash From Financing Activities—-739,000,000USD-657,000,000USD-546,000,000USD-398,000,000USD-471,000,000USD-292,000,000USD-321,000,000USD
    Sale Purchase Of Stock—-597,000,000USD-584,000,000USD-361,000,000USD-298,000,000USD-296,000,000USD-225,000,000USD-137,000,000USD
    Begin Period Cash Flow—2,734,000,000USD3,133,000,000USD3,377,000,000USD2,310,000,000USD1,893,000,000USD2,167,000,000USD2,064,000,000USD
    End Period Cash Flow—3,726,000,000USD2,734,000,000USD3,133,000,000USD3,377,000,000USD2,310,000,000USD1,893,000,000USD2,167,000,000USD
    Other Cashflows From Investing Activities—12,000,000USD-27,000,000USD41,000,000USD-31,000,000USD-71,000,000USD27,000,000USD-17,000,000USD
    Other Cashflows From Financing Activities—-142,000,000USD-190,000,000USD-185,000,000USD-100,000,000USD-175,000,000USD-67,000,000USD-184,000,000USD
    Unclassified Operating Cash Flow—77,000,000USD124,000,000USD16,000,000USD32,000,000USD51,000,000USD—24,000,000USD
    Unclassified Financing Cash Flow——117,000,000USD—————
    SourceDisclosureDeterministicFinalLegacy providerLegacyLegacy providerLegacyLegacy providerLegacyLegacy providerLegacyLegacy providerLegacyLegacy providerLegacyLegacy providerLegacy

    Cash flow Yearly

    Exact reported values; units shown beside each amount. Missing values are —.
    MetricFY 20252025-12-31 · USDFY 20242024-12-31 · USDFY 20232023-12-31 · USDFY 20222022-12-31 · USDFY 20212021-12-31 · USDFY 20202020-12-31 · USDFY 20192019-12-31 · USDFY 20182018-12-31 · USD
    Net Income1,748,000,000USD1,425,000,000USD1,731,000,000USD325,000,000USD230,000,000USD118,503,000USD626,698,000USD-26,704,000USD
    Depreciation738,000,000USD564,000,000USD562,000,000USD433,000,000USD472,000,000USD336,381,000USD252,114,000USD149,604,000USD
    Stock Based Compensation1,955,000,000USD1,746,000,000USD1,604,000,000USD1,401,000,000USD1,131,000,000USD870,000,000USD662,195,000USD543,953,000USD
    Other Non Cash Items725,000,000USD499,000,000USD459,000,000USD375,000,000USD334,000,000USD204,722,000USD192,376,000USD37,662,000USD
    Change To Account Receivables-312,000,000USD-254,000,000USD-300,000,000USD-340,000,000USD-401,000,000USD-151,431,000USD-259,835,000USD-146,148,000USD
    Change In Working Capital29,000,000USD-65,000,000USD-101,000,000USD174,000,000USD58,000,000USD281,474,000USD78,354,000USD140,754,000USD
    Total Cash From Operating Activities5,444,000,000USD4,267,000,000USD3,398,000,000USD2,723,000,000USD2,191,000,000USD1,786,599,000USD1,235,972,000USD811,089,000USD
    Capital Expenditures-868,000,000USD-852,000,000USD-694,000,000USD-550,000,000USD-399,000,000USD-432,517,000USD-337,581,000USD-248,862,000USD
    Free Cash Flow4,576,000,000USD3,415,000,000USD2,704,000,000USD2,173,000,000USD1,792,000,000USD1,354,082,000USD898,391,000USD562,227,000USD
    Investments268,000,000USD-2,501,000,000USD-2,597,000,000USD-2,583,000,000USD-437,000,000USD-967,119,000USD-379,482,000USD-61,120,000USD
    Total Cashflows From Investing Activities-1,689,000,000USD-2,501,000,000USD-2,167,000,000USD-2,583,000,000USD-1,607,000,000USD-1,506,872,000USD-724,477,000USD-347,422,000USD
    Total Cash From Financing Activities-2,340,000,000USD-1,343,000,000USD-803,000,000USD-344,000,000USD-506,000,000USD597,000,000USD-302,000,000USD-607,428,000USD
    Sale Purchase Of Stock-1,840,000,000USD-696,000,000USD-538,000,000USD-427,000,000USD-612,000,000USD-509,000,000USD-410,000,000USD-281,010,000USD
    Change In Cash1,416,000,000USD406,000,000USD429,000,000USD-257,000,000USD53,000,000USD901,000,000USD209,000,000USD-159,291,000USD
    Begin Period Cash Flow2,310,000,000USD1,904,000,000USD1,475,000,000USD1,732,000,000USD1,679,000,000USD778,000,000USD569,000,000USD727,829,000USD
    End Period Cash Flow3,726,000,000USD2,310,000,000USD1,904,000,000USD1,475,000,000USD1,732,000,000USD1,679,000,000USD778,000,000USD568,538,000USD
    Other Cashflows From Investing Activities-5,000,000USD-76,000,000USD-7,000,000USD18,000,000USD14,000,000USD1,328,000USD23,435,000USD-85,520,000USD
    Other Cashflows From Financing Activities-770,000,000USD-647,000,000USD-265,000,000USD-427,000,000USD-612,000,000USD743,000,000USD-302,000,000USD-176,850,000USD
    Unclassified Operating Cash Flow249,000,000USD98,000,000USD-857,000,000USD—-34,000,000USD-24,481,000USD-575,765,000USD-34,180,000USD
    Unclassified Investing Cash Flow-1,084,000,000USD928,000,000USD1,131,000,000USD532,000,000USD-785,000,000USD-108,564,000USD-30,849,000USD48,080,000USD
    Unclassified Financing Cash Flow270,000,000USD——854,000,000USD1,224,000,000USD-755,399,000USD712,141,000USD281,010,000USD
    Net Borrowings—0USD0USD-94,000,000USD-61,000,000USD1,481,633,000USD-9,000USD-430,578,000USD
    Change To Inventory——-27,000,000USD—9,000,000USD120,754,000USD35,190,000USD62,185,000USD
    Change To Liabilities———1,076,000,000USD1,015,000,000USD141,374,000USD86,452,000USD77,314,000USD
    Dividends Paid———-250,000,000USD-445,000,000USD-363,234,000USD-302,132,000USD—
    Cash And Cash Equivalents Changes————78,000,000USD876,374,000USD209,639,000USD-143,761,000USD
    SourceLegacy providerLegacyLegacy providerLegacyLegacy providerLegacyLegacy providerLegacyLegacy providerLegacyLegacy providerLegacyLegacy providerLegacyLegacy providerLegacy

    Operating metrics

    Current RPO as Percentage of RPO

    Period endPeriodValueUnitSource
    2026-06-30instant46percentDisclosure

    Customers with ACV Greater Than USD 5 Million

    Period endPeriodValueUnitSource
    2026-06-30instant658customersDisclosure

    Non-GAAP Income from Operations

    Period endPeriodValueUnitSource
    2026-06-30quarterly1,173,000,000USDDisclosure

    Remaining Performance Obligations

    Period endPeriodValueUnitSource
    2026-06-30instant29,000,000,000USDDisclosure

    Renewal Rate

    Period endPeriodValueUnitSource
    2026-06-30quarterly98percentDisclosure

    Revenue breakdown

    PeriodDimensionBusiness / regionRevenueCurrencySource
    Q1 2026Quarterly · 2026-03-31GeographyAsia Pacific And Other432,000,000USDDisclosure
    Q1 2026Quarterly · 2026-03-31GeographyEMEA979,000,000USDDisclosure
    Q1 2026Quarterly · 2026-03-31GeographyNorth America2,359,000,000USDDisclosure
    Q1 2026Quarterly · 2026-03-31ProductLicense And Service3,671,000,000USDDisclosure
    Q1 2026Quarterly · 2026-03-31ProductTechnology Service99,000,000USDDisclosure
    Q4 2025Quarterly · 2025-12-31GeographyAsia Pacific And Other409,000,000USDLegacy provider
    Q4 2025Quarterly · 2025-12-31GeographyEMEA913,000,000USDLegacy provider
    Q4 2025Quarterly · 2025-12-31GeographyNorth America2,246,000,000USDLegacy provider
    Q4 2025Quarterly · 2025-12-31ProductLicense And Service3,466,000,000USDLegacy provider
    Q4 2025Quarterly · 2025-12-31ProductTechnology Service102,000,000USDLegacy provider
    FY 2025Yearly · 2025-12-31GeographyAsia Pacific And Other1,528,000,000USDDisclosure
    FY 2025Yearly · 2025-12-31GeographyEMEA3,402,000,000USDDisclosure
    FY 2025Yearly · 2025-12-31GeographyNorth America8,348,000,000USDDisclosure
    FY 2025Yearly · 2025-12-31ProductLicense And Service12,883,000,000USDDisclosure
    FY 2025Yearly · 2025-12-31ProductTechnology Service395,000,000USDDisclosure
    Q3 2025Quarterly · 2025-09-30GeographyAsia Pacific And Other401,000,000USDDisclosure
    Q3 2025Quarterly · 2025-09-30GeographyEMEA873,000,000USDDisclosure
    Q3 2025Quarterly · 2025-09-30GeographyNorth America2,133,000,000USDDisclosure
    Q3 2025Quarterly · 2025-09-30ProductLicense And Service3,299,000,000USDDisclosure
    Q3 2025Quarterly · 2025-09-30ProductTechnology Service108,000,000USDDisclosure
    Q2 2025Quarterly · 2025-06-30GeographyAsia Pacific And Other375,000,000USDDisclosure
    Q2 2025Quarterly · 2025-06-30GeographyEMEA834,000,000USDDisclosure
    Q2 2025Quarterly · 2025-06-30GeographyNorth America2,006,000,000USDDisclosure
    Q2 2025Quarterly · 2025-06-30ProductLicense And Service3,113,000,000USDDisclosure
    Q2 2025Quarterly · 2025-06-30ProductTechnology Service102,000,000USDDisclosure
    Q4 2024Quarterly · 2024-12-31GeographyAsia Pacific And Other331,000,000USDLegacy provider
    Q4 2024Quarterly · 2024-12-31GeographyEMEA797,000,000USDLegacy provider
    Q4 2024Quarterly · 2024-12-31GeographyNorth America1,829,000,000USDLegacy provider
    Q4 2024Quarterly · 2024-12-31ProductLicenseand Service Digital Workflow Products2,545,000,000USDLegacy provider
    Q4 2024Quarterly · 2024-12-31ProductLicenseand Service ITOMProducts321,000,000USDLegacy provider
    Q4 2024Quarterly · 2024-12-31ProductTechnology Service91,000,000USDLegacy provider
    FY 2024Yearly · 2024-12-31GeographyAsia Pacific And Other1,241,000,000USDDisclosure
    FY 2024Yearly · 2024-12-31GeographyEMEA2,834,000,000USDDisclosure
    FY 2024Yearly · 2024-12-31GeographyNorth America6,909,000,000USDDisclosure
    FY 2024Yearly · 2024-12-31ProductLicenseand Service Digital Workflow Products9,422,000,000USDDisclosure
    FY 2024Yearly · 2024-12-31ProductLicenseand Service ITOMProducts1,224,000,000USDDisclosure
    FY 2024Yearly · 2024-12-31ProductTechnology Service338,000,000USDDisclosure
    Q3 2024Quarterly · 2024-09-30GeographyAsia Pacific And Other319,000,000USDDisclosure
    Q3 2024Quarterly · 2024-09-30GeographyEMEA700,000,000USDDisclosure
    Q3 2024Quarterly · 2024-09-30GeographyNorth America1,778,000,000USDDisclosure
    Q3 2024Quarterly · 2024-09-30ProductLicenseand Service Digital Workflow Products2,398,000,000USDDisclosure
    Q3 2024Quarterly · 2024-09-30ProductLicenseand Service ITOMProducts317,000,000USDDisclosure
    Q3 2024Quarterly · 2024-09-30ProductTechnology Service82,000,000USDDisclosure
    Q2 2024Quarterly · 2024-06-30GeographyAsia Pacific And Other301,000,000USDDisclosure
    Q2 2024Quarterly · 2024-06-30GeographyEMEA661,000,000USDDisclosure
    Q2 2024Quarterly · 2024-06-30GeographyNorth America1,665,000,000USDDisclosure
    Q2 2024Quarterly · 2024-06-30ProductLicenseand Service Digital Workflow Products2,248,000,000USD0001373715-24-000272
    Q2 2024Quarterly · 2024-06-30ProductLicenseand Service ITOMProducts294,000,000USD0001373715-24-000272
    Q2 2024Quarterly · 2024-06-30ProductTechnology Service85,000,000USD0001373715-24-000272
    Q1 2024Quarterly · 2024-03-31GeographyAsia Pacific And Other290,000,000USDDisclosure
    Q1 2024Quarterly · 2024-03-31GeographyEMEA676,000,000USDDisclosure
    Q1 2024Quarterly · 2024-03-31GeographyNorth America1,637,000,000USDDisclosure
    Q1 2024Quarterly · 2024-03-31ProductLicenseand Service Digital Workflow Products2,231,000,000USD0001373715-24-000169
    Q1 2024Quarterly · 2024-03-31ProductLicenseand Service ITOMProducts292,000,000USD0001373715-24-000169
    Q1 2024Quarterly · 2024-03-31ProductTechnology Service80,000,000USD0001373715-24-000169
    FY 2023Yearly · 2023-12-31GeographyAsia Pacific And Other971,000,000USDDisclosure
    FY 2023Yearly · 2023-12-31GeographyEMEA2,298,000,000USDDisclosure
    FY 2023Yearly · 2023-12-31GeographyNorth America5,702,000,000USDDisclosure
    FY 2023Yearly · 2023-12-31ProductLicenseand Service Digital Workflow Products7,679,000,000USDDisclosure
    FY 2023Yearly · 2023-12-31ProductLicenseand Service ITOMProducts1,001,000,000USDDisclosure
    FY 2023Yearly · 2023-12-31ProductTechnology Service291,000,000USDDisclosure
    FY 2022Yearly · 2022-12-31GeographyAsia Pacific And Other744,000,000USDDisclosure
    FY 2022Yearly · 2022-12-31GeographyEMEA1,778,000,000USDDisclosure
    FY 2022Yearly · 2022-12-31GeographyNorth America4,723,000,000USDDisclosure
    FY 2022Yearly · 2022-12-31ProductLicenseand Service Digital Workflow Products6,077,000,000USDDisclosure
    FY 2022Yearly · 2022-12-31ProductLicenseand Service ITOMProducts814,000,000USDDisclosure
    FY 2022Yearly · 2022-12-31ProductTechnology Service354,000,000USDDisclosure
    FY 2021Yearly · 2021-12-31GeographyAsia Pacific And Other593,000,000USD0001373715-24-000030
    FY 2021Yearly · 2021-12-31GeographyEMEA1,551,000,000USD0001373715-24-000030
    FY 2021Yearly · 2021-12-31GeographyNorth America3,752,000,000USD0001373715-24-000030
    FY 2021Yearly · 2021-12-31ProductLicenseand Service Digital Workflow Products4,882,000,000USD0001373715-24-000030
    FY 2021Yearly · 2021-12-31ProductLicenseand Service ITOMProducts691,000,000USD0001373715-24-000030
    FY 2021Yearly · 2021-12-31ProductTechnology Service323,000,000USD0001373715-24-000030
    FY 2020Yearly · 2020-12-31GeographyAsia Pacific And Other427,000,000USD0001373715-23-000035
    FY 2020Yearly · 2020-12-31GeographyEMEA1,132,000,000USD0001373715-23-000035
    FY 2020Yearly · 2020-12-31GeographyNorth America2,960,000,000USD0001373715-23-000035
    FY 2020Yearly · 2020-12-31ProductLicenseand Service Digital Workflow Products3,749,000,000USD0001373715-23-000035
    FY 2020Yearly · 2020-12-31ProductLicenseand Service ITOMProducts537,000,000USD0001373715-23-000035
    FY 2020Yearly · 2020-12-31ProductTechnology Service233,000,000USD0001373715-23-000035
    FY 2019Yearly · 2019-12-31GeographyAsia Pacific And Other318,000,000USD0001373715-22-000024
    FY 2019Yearly · 2019-12-31GeographyEMEA866,000,000USD0001373715-22-000024
    FY 2019Yearly · 2019-12-31GeographyNorth America2,276,000,000USD0001373715-22-000024
    FY 2019Yearly · 2019-12-31ProductLicenseand Service Digital Workflow Products2,811,000,000USD0001373715-22-000024
    FY 2019Yearly · 2019-12-31ProductLicenseand Service ITOMProducts444,000,000USD0001373715-22-000024
    FY 2019Yearly · 2019-12-31ProductTechnology Service205,000,000USD0001373715-22-000024
    FY 2018Yearly · 2018-12-31GeographyAsia Pacific And Other228,884,000USD0001373715-21-000061
    FY 2018Yearly · 2018-12-31GeographyEMEA654,677,000USD0001373715-21-000061
    FY 2018Yearly · 2018-12-31GeographyNorth America1,725,255,000USD0001373715-21-000061
    FY 2018Yearly · 2018-12-31ProductLicenseand Service Digital Workflow Products2,111,702,000USD0001373715-21-000061
    FY 2018Yearly · 2018-12-31ProductLicenseand Service ITOMProducts309,611,000USD0001373715-21-000061
    FY 2018Yearly · 2018-12-31ProductTechnology Service187,503,000USD0001373715-21-000061

    Periods follow company fiscal calendars. Quarterly, annual and year-to-date amounts are shown separately. Missing values are not zero. Data may be delayed, incomplete or corrected; follow the disclosure links to verify figures.